Centara West Bay Hotel & Residences Doha Jobs Vacancies As Thai Front Desk Agent 2023

Centara West Bay Hotel & Residences Doha is a five-star hotel located in the heart of Doha, Qatar. This luxurious hotel offers premium amenities and services to its guests, including exquisite dining options, a state-of-the-art fitness center, and stunning views of the city skyline. The hotel is currently seeking a Thai Front Desk Agent to join their team.

As a Thai Front Desk Agent, your main responsibility is to present a personable, helpful, and professional image of the hotel. You will be the first point of contact for guests and will be responsible for checking them in and out of the hotel, making necessary travel arrangements, and assisting with general information.

To be considered for this position, you must meet certain criteria. Fluency in Thai is preferred, and you should have at least one year of experience in a similar position in the hospitality industry. You should also possess good health, a mature and pleasant personality, and maintain a neat appearance. Additionally, proficiency in English and computer literacy are required skills.

As a Front Desk Agent, you will be responsible for issuing room keys, pamphlets, discount cards, and other necessary items to guests. You will also work in conjunction with the Bell Desk to assist guests to their rooms, answer various questions from guests, and arrange transportation for them. Additionally, you will compute bills, collect payment, and make change for guests. You will be required to run various reports on the computer for management and assist in key inventory and control procedures.

In this position, you will also handle guest complaints, inquiries, comments, and initiate appropriate action and follow-up. You should be able to maintain confidence, composure, and credibility when dealing with guests, as this will be essential to providing excellent customer service.

In conclusion, if you meet the criteria and have a passion for providing exceptional service to guests, the Thai Front Desk Agent position at Centara West Bay Hotel & Residences Doha may be a perfect fit for you. Apply today and become a part of this esteemed team in the hospitality industry.

Subject=Job application: Thai Front Desk Agent

Last Updated on: 10th April 2023
Closing date: Open until filled