FORM Hotel Dubai, affiliated with Design Hotels TM and Marriott Bonvoy, is currently on the lookout for a dedicated and experienced Front Office Agent. Located in the vibrant heart of Dubai, FORM Hotel distinguishes itself through exceptional design and a commitment to offering personalized guest experiences.
Why Join FORM Hotel Dubai?
As part of the esteemed Design Hotels TM and Marriott Bonvoy, FORM Hotel Dubai embodies a unique blend of aesthetic design and exemplary service standards. The hotel is designed for those who appreciate architecture, design, and a tailored service approach, making every stay unique for each guest.
The Role of Front Office Agent
The Front Office Agent at FORM Hotel Dubai holds a critical position, directly influencing the first and lasting impressions of the guests. This role serves as the primary point of contact for guests from the moment they step into the hotel until their departure. Key responsibilities include managing reservations efficiently, providing a warm welcome, handling the check-in and check-out processes, and offering detailed information about the hotel’s amenities and nearby attractions.
A successful candidate for this position is expected to juggle various tasks seamlessly, ensuring that each guest receives attention that makes them feel exceptionally valued. Multitasking efficiently and maintaining composure in busy times are essential skills. These capabilities guarantee effective task completion and efficient stress management, enhancing overall performance and productivity. By optimizing these areas, individuals and teams can achieve higher work quality and maintain sustained focus, which significantly contributes to successful outcomes in any project or endeavor. Additionally, this role requires adeptness in administrative duties, including handling cash transactions, issuing room keys, and keeping accurate guest records, which are paramount in maintaining the hotel’s standards and efficiency.
Desired Candidate Profile
FORM Hotel is actively searching for a front office agent to join its vibrant team. The perfect applicant will have accumulated at least one year of professional experience in a similar capacity at a distinguished hotel in the UAE. Applicants must be UAE residents with valid residency status. Understanding local regulations and cultural norms is crucial, ensuring candidates can seamlessly adapt to the professional environment at FORM Hotel.
Candidates must be proficient in English, and multilingual abilities are highly regarded, adding value through enhanced communication with a diverse guest base. The role requires excellent interpersonal skills and a proven track record in handling guest queries and concerns with professionalism and tact. Candidates should thrive in a dynamic, fast-paced environment and be adept at meeting the varied needs of guests.
A consistent history of punctuality and reliability is essential, contributing to the smooth and efficient operation of hotel services and maintaining the high standards expected by guests. This position presents an outstanding opportunity for career advancement within the hospitality industry at a distinguished hotel brand.
How to apply:
Application Process
Interested candidates are encouraged to send their CVs to [email protected]. The selection process will be thorough, aiming to identify individuals who not only meet the technical qualifications but who also align with FORM Hotel’s commitment to exceptional guest service and design excellence.
Why FORM Hotel Dubai is the Choice for Career Growth
Working at FORM Hotel Dubai provides an excellent opportunity to develop one’s career in the hospitality industry within a dynamic and supportive environment. The hotel offers competitive salaries, comprehensive training programs, and the chance to work in one of the most exciting cities in the world. Employees at FORM Hotel benefit from being part of the global Marriott Bonvoy network, which opens doors to myriad opportunities in the hotel and hospitality sector worldwide.
Conclusion
FORM Hotel Dubai eagerly anticipates the arrival of a new Front Office Agent. This position is perfect for individuals who are passionate about delivering exceptional customer service and excel in a dynamic, design-centric setting. This role presents a unique opportunity for those seeking to demonstrate their skills and advance their careers. Applicants who are eager to contribute to a culture of innovation and high guest satisfaction are encouraged to apply. At FORM Hotel Dubai, the importance placed on each team member’s professional development matches the dedication to the service experienced by every guest. Embark on a fulfilling career journey with FORM Hotel Dubai. Become part of a team that values growth and excellence, offering you a unique opportunity to develop professionally in a dynamic and welcoming environment.
Last Updated On: 25st June 2024
Closing date: Open until filled
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